IMPORTANT: Our hours of operation are from 10am-10pm Friday-Sunday and 5pm-10pm on Thursday. Our games run for an hour and have a 45min break between them. We run 7 games in each room on a full day. You should be available for a minimum of 5 hours in any one day.
We're a very highly rated escape room and are growing rapidly. 2020 will see lots of exciting new projects and we're very keen to have the best people with us during the journey. Both us and our customers have very high standards and they are met and mostly exceeded day in day out by our amazing team.
While on the job you'll be a welcoming and friendly face for the customers as they arrive for their experience. The rooms will be perfectly reset with absolutely no room for error, you'll introduce the customers to escape rooms and give them advice on how to best approach the challenge. They'll be excited and very keen to start once you've given them the story and you'll be able to read the audience and help them maintain the excitement but also feel comfortable and relaxed at the prospect of the undertaking.
While they play you'll keep a keen eye on the game and have great intuition so you'll be able to read the situation in the room well. You'll observe the game and give focused help to the team should they require it. As the game progresses you'll be able to maintain flawless focus and respond to any customer requests in a timely manner and with appropriate action.
Once the team have finished, win or lose, you'll be able to chat to them about they experience in the room to give them a positive outcome.
At the end of the day you will leave the rooms reset and ready for the next shift, do any tidying, fixing of props and admin required. You'll be invested in the success of the business and always on the look out for anything that could be changed to improve our offering.
You'd be perfect for this role if you:
Although this is a 0-hour job offering, where possible, we aim to get everyone onto contracted hours if that's something that works for the employee.
Guildford Escape Rooms is the best team I have worked with. Whether you are full time, part time, or zero-hours you are integral to our success, as such everyone gets the respect and voice they deserve. We work hard and reap the rewards in our team days out and meet ups. If you like meeting and chatting with a wide range of people (i.e. our customers), developing a unique range of problem solving abilities, working within a brilliant team and, of course, escape rooms, you should definitely apply to join us. Ollie - Operations Manager
Working here has taught me a lot and helped me to develop as a person. I’ve learnt new skills, grown in confidence, and improved my problem solving abilities. We are a close knit team where everyone is respected and valued, and we all work together to ensure our customers receive the 5 star experience we are known for. It’s a very sociable job, as well as interacting with a wide range of customers, there are also regular team meet ups and trips to enjoy - usually involving at least a few escape rooms! Izzi - Game Host
If you like this sound of all that and think you can rise to the challenge then click that little button below!Apply